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When the blueprint doesn’t fit the building
How systems thinking exposes organisational blind spots – and what we do about them This post sits alongside ‘What can it do?‘, another reflection on the gap between designed intention and lived performance. Where that piece explored the urgency of creative problem-solving in the moment, this one zooms out to look at the structural tensions…
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What can it do? (Revisited)
Systems thinking, resistance, and the ethics of pushing change In 2014, I wrote a short blog post inspired by the film Apollo 13. You’ll probably know the scene – the ground crew, faced with a deadly carbon dioxide crisis in the spacecraft, are given the ultimate improvisation challenge. One technician tips a box of seemingly…
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Held together, loosely: The space isn’t changing
Part of the Held together, loosely mini series. Some systems are built not to move. They’re cemented by hierarchy, hardened by habit, and buffered by the comfort of routine. When you encounter these systems, it can feel like running at a wall – again and again – with nothing to show but bruises and fatigue. And if…
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Held together, loosely: How do you relate to someone angry at the system you’re part of?
Part of the Held together, loosely mini series. There’s a particular kind of discomfort that I’ve encountered a few times now – enough for it to start forming a pattern. It doesn’t happen often, but when it does, it stays with me. Someone – a colleague, a collaborator, a partner – brings frustration to the…
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Held together, loosely: The edge of control
Part of the Held together, loosely mini series. I like clarity. I like purpose. I like getting things done. That’s not a confession – it’s a pattern I’ve often been praised for. I bring order. I move things along. I cut through. When a team is drifting, when a problem feels stuck, when people seem…
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Held together, loosely: Reflections from the field (mini series)
Introduction: The view from here.This mini-series is a little different from my usual posts. It’s less about systems thinking concepts or pseudo-philosophical reflections, and more grounded in lived practice – those raw, uncomfortable, unresolved moments that show up when you try to work differently in systems that resist change. Recently, my studies have drawn me…